Got my DPMS back from warranty service..
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Thread: Got my DPMS back from warranty service..

  1. #1
    Join Date
    Dec 1969
    Location
    Austn Tx
    Posts
    5,784

    Default Got my DPMS back from warranty service..

    Not that it matters all that much but it took around 3 weeks including shipping days to get my new DPMS Recon back from getting the pictinny rails properly aligned on the upper.
    For those who did not read the original post, the front floating portion was mis-aligned to the solid upper rail and I did not catch it in the showroom.
    Selling dealer said too bad so sad, so I had to send it back to DPMS warranty guys..
    Anyway, they took care of it, gave me no hassles, good customer service IMHO.

  2. #2
    Join Date
    Apr 2014
    Location
    St. Paul, MN
    Posts
    382

    Default

    I am happy to hear that DPMS stood behind it and made it right. John

  3. #3
    Join Date
    Dec 1969
    Location
    Austn Tx
    Posts
    5,784

    Default

    Now that it's fixed I'm free to be mad at them for boxing it and sending to the retailer in the first place...

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  5. #4
    Join Date
    Apr 2014
    Location
    St. Paul, MN
    Posts
    382

    Default

    boxed on hangover Monday. John

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